TERMS OF SERVICE

Last updated: August 27, 2026

OVERVIEW

This website and online store are operated under the PupChew brand by Waggin' Wheels Express, LLC, a New Jersey limited liability company. Throughout the site, the terms “PupChew,” “we,” “us,” and “our” refer to Waggin' Wheels Express, LLC in its operation of the PupChew brand.

Waggin' Wheels Express, LLC offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this agreement, you may not access the website or use the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to these Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to review this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority in your state, province, or jurisdiction of residence and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, or other code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You understand that your content, not including credit card information, may be transferred unencrypted and may involve: (a) transmissions over various networks; and (b) changes made to conform and adapt to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on material on this site is at your own risk.

This site may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update information except as required by law. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service, except as otherwise required by applicable law.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We make reasonable efforts to display as accurately as possible the colors and images of products appearing in our store. We cannot guarantee that your device or monitor will display colors accurately.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, or jurisdiction, subject to applicable law. We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities of any products or services we offer. Product descriptions, availability, and pricing are subject to change at any time without notice at our discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.

Except as expressly stated by us or required by applicable law, we do not warrant that products, services, information, or other materials purchased or obtained through the Service will meet your expectations or that every error in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us, subject to applicable law.

We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, credit card, billing address, and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for purchases made through our store and to promptly update your account and other information, including your email address and payment information, so that we can complete transactions and contact you when needed.

For more information, please review our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no monitoring, control, or input.

You acknowledge and agree that access to such tools is provided “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. To the maximum extent permitted by law, we will have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you understand and approve the terms under which those tools are provided by the applicable third-party provider.

We may also offer new services and/or features through the website in the future. Such features and services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials or services provided by third parties.

Third-party links on this site may direct you to websites that are not affiliated with or controlled by us. We are not responsible for examining or evaluating their content or accuracy and, to the maximum extent permitted by law, do not warrant or assume liability for third-party materials, websites, products, or services.

We are not responsible for harm or damages arising from purchases or use of goods, services, resources, content, or other transactions made through third-party websites. Please review the applicable third party’s policies and practices before engaging in any transaction.

Questions, complaints, claims, or concerns regarding third-party products or services should be directed to the applicable third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send specific submissions, such as contest entries, or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, postal mail, or otherwise (“comments”), you agree that we may, subject to applicable law, edit, copy, publish, distribute, translate, and otherwise use those comments in any medium.

We are under no obligation to: (1) maintain comments in confidence; (2) pay compensation for comments; or (3) respond to comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, objectionable, or in violation of intellectual property rights or these Terms.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that comments will not contain unlawful, abusive, obscene, or malicious material or any computer virus or malware that could affect operation of the Service or a related website.

You may not use a false email address, pretend to be another person, or otherwise mislead us or third parties about the origin of any comments.

You are solely responsible for comments you submit and their accuracy. We assume no responsibility or liability for comments posted by you or any third party except as required by applicable law.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference and is available through the Privacy Policy link on our website.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or through the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, inventory, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders when information in the Service or on a related website is inaccurate, including after an order has been submitted, subject to applicable law.

Except as required by law, we undertake no obligation to update, amend, or clarify information in the Service or on any related website. No update or refresh date should be interpreted to mean that all information in the Service has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate applicable international, federal, state, provincial, or local laws, regulations, rules, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or unlawfully discriminate against others;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or malicious code;
(h) to collect or track personal information of others unlawfully;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape in violation of applicable law or our rights;
(j) for obscene or unlawful purposes; or
(k) to interfere with or circumvent security features of the Service or any related website, other website, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that use of the Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that results obtained from use of the Service will always be accurate or reliable.

You agree that from time to time we may remove the Service for periods of time or cancel all or part of the Service without notice, subject to applicable law.

To the maximum extent permitted by applicable law, your use of, or inability to use, the Service is at your own risk. Except as expressly stated by us or required by law, the Service and all products and services delivered through the Service are provided “as is” and “as available,” without representations, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the maximum extent permitted by applicable law, Waggin' Wheels Express, LLC, which operates the PupChew brand, and its members, managers, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Service or products purchased through the Service.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Because some states or jurisdictions do not permit certain exclusions or limitations of liability, our liability in those jurisdictions will be limited to the maximum extent permitted by applicable law.

SECTION 14 - INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Waggin' Wheels Express, LLC, which operates the PupChew brand, and its affiliates, partners, members, managers, officers, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from any third-party claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms of Service, documents incorporated by reference, violation of applicable law, or violation of the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms.

Such determination will not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

Obligations and liabilities of the parties incurred before termination will survive termination of this agreement where applicable.

These Terms of Service remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing use of our site.

If, in our judgment, you fail or we reasonably suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement without notice, subject to applicable law. You will remain liable for amounts due through the date of termination, and we may deny you access to the Services or any portion thereof.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

These Terms of Service, together with policies or operating rules posted by us on this site relating to the Service, constitute the entire agreement and understanding between you and us regarding your use of the Service and supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, relating to the Service.

Any ambiguities in interpretation of these Terms will not be construed against the drafting party to the extent permitted by applicable law.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services to you will be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to review our website periodically for changes. Your continued use of or access to our website or the Service after changes to these Terms are posted constitutes acceptance of those changes, subject to applicable law.

SECTION 20 - CONTACT INFORMATION

PupChew is operated by Waggin' Wheels Express, LLC.

Questions about these Terms of Service may be sent to:

PupChew / Waggin' Wheels Express, LLC
435 South Ave #121
Garwood, NJ 07027
United States
Email: info@pupchew.us